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Website Builder FAQ Sign Up

 
 

 

Do I need to install any software?

No, you access the website builder using your web browser, when you sign up you will receive and email with your login name and password, you can then access the online website builder and start building your website straight away. There is no need to download or install software.
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Why do .ie domains cost more than other domain names?

.ie domains are administered by IEDR - the Irish Domain Registry, this is the organisation that maintains the .ie domain name database and DNS zone. The IEDR manually check each domain name registration manually which means that the process takes longer and is more expensive than other less regulated domain names such as .com (.com and .net domains can be registered immediately without any application process). The IEDR currently offer .ie domain names for €62.99(ex-VAT). We offer .ie domains at a discount to the IEDR retail price. By registering your .ie domain name with our company you make a saving of more than €35.00 (and if you take advantage of our free .ie domain name offer you save a whopping €62.99).
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What is Web Hosting?

Web hosting means to publish on the Internet or world wide web, a hosting company acts as a publisher on your behalf ensuring that your site is always reachable via its website domain name address(known as a URL).
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How do I create a website?

Creating your own website is straight forward with our Website Builder, you do everything online, there is no software to install - you just log in to your account, choose a design for your web site, then add your text and images. You can change the website colour, upload your own images or choose from the images included with the design, there are many optional features which you can add to your website with just a few mouse clicks. The whole process is simplified by our easy to follow step by step guide.
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Can I upgrade my website builder plan?

You can upgrade or downgrade your website to another web plan at any time. As your business grows you can expand your website to include additional information, services and products, our webplans are flexible so that as your business or venture grows your website can grow with it.
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How can I add an online shop to my website?

The Ecommerce plan includes a ready-to-go shopping cart, all you do is select a layout for your product pages, choose the payment methods (Paypal, 2Checkout.com, Authorize.net, Verisign Payflow or email) and input the details and images for each product. Google checkout is also available as an alternative payment option. You can also add donation buttons to your website if you are a charity or non-profit organisation.
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Can I register multiple domain names for my website?

Yes, you can add as many domain names as you want to your website. It is quite common for businesses to register the most common domain types for their website: .ie, .com, .net, .co.uk in order to protect their brand and increase the access to the website.
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Is there a minimum contract term and how can I cancel my web plan?

There is no minimum time period that you have to subscribe for. You can cancel your account at any time. To cancel your hosting account, all you have to do is open a support ticket in your online account and request that your hosting plan is cancelled.
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How can I update my website?

Updating your website is easy with our Website Builder. Just log in to your web builder account and follow the step by step guide to change the text and images, you can also add or remove any of the optional features, or change the design template to a new or updated one in order to keep the look of your website up to date, our website wizard will guide you through the entire process. If you ever need help, click here to request support from one of our technicians.
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Do I need any technical skills to create my web site?

No, our Website Builder is designed to make building a web site straight forward for total novices as well as experienced professionals. Anyone can add text, images and the optional features to a website easily without the need for technical knowledge or skills.
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How long will it take to build my website?

The Website design templates are ready to go, all you have to do is add your text and your website is ready to be published on the Internet. You can come back at any time to update the text, images and optional features. Even a complete novice can create a professional website in under an hour
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Which web browsers are compatible with the website builder?

All the common web browsers including Internet Explorer, Netscape Navigator, Mozilla Firefox etc. are supported, visitors using any of the commonly used web browsers will be able to view your published website.
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Is the website builder compatible with AppleMac and Microsoft PC?

Yes, you can use either Apple Mac or a Microsoft PC to create a professional website with our Website Builder.
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How many websites can I build?

You can build as many websites as you like. You can add an extra website to your hosting account at any time, just click on the order now button and select "I'm an existing member" in the Account Information section of the sign up page.
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I already have a domain name registered with another hosting company, can I use this with my Website?

Yes, you can register a domain name with any other company and point it to a website created with our website builder, there is no obligation to buy a domain name for your website from our company.
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Can I host my current website with my ICCM hosting plan?

Yes, the website builder is a free value added service, you do not have to use this to create your website, you can host any website created by you or your developer with your hosting plan if you prefer not to use the website builder.
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Can I update the website after it is finished?

Yes, you can go back at any time to the website builder to update your text, images or select another design template for the website without having to re-enter all your contents. Your text and images will be seamlessly transferred to the new design.
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Can I accept credit card payments or donations on my site?

Yes, with the Ecommerce plan you can incorporate 'Buy Now' or 'Donation' buttons or a full online shop with shopping cart in a few easy steps.
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How can I tell how many people are visiting my website?

There are a number of options for collecting visitor stats. Each web plan includes Visitor statistics, including unique visitors to your website, number of visits, and number of page visits. Also you can easily add Google Analytics to your website, this will show you exactly how many visitors are coming to the website, where they are located and what search phrases they are using to find your web site. If you do not need that much detail you can add a number of different hit counters to your website which show the number of visits to each web page.
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Can I transfer my website to another hosting company?

No, a website created with our Website Builder must be hosted with ICCM, the website builder functions and system is installed on ICCM servers and will not function if moved to another hosting company's servers. ICCM owns copyright on the design templates in the Website Builder design template library and the terms and conditions of your hosting agreement state that the website must remain hosted with ICCM. You will find that our web plans value is hard to beat starting from as little as €4.99 per month.
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